Frequently asked questions
Everything you need to know. Still stuck? Contact us.
The POS and attendance keep working without internet. Transactions are stored on the device and automatically synced to the cloud once you are back online — with last-write-wins conflict handling.
Yes. The Professional plan supports unlimited branches with stock transfers and consolidated multi-branch reporting and analytics.
No. The platform runs in any modern web browser on a phone, tablet or computer. It is also installable as an app (PWA).
Yes. We support M-Pesa, Airtel Money, Mixx by Yas, HaloPesa, Visa, Mastercard and bank transfer through Selcom.
Yes. All payments are processed securely through Selcom using encrypted, authenticated transactions. We never store your wallet PIN or card details.
Subscriptions are billed monthly. You start with a 14-day free trial, then pay TZS 75,000 (Starter) or TZS 150,000 (Professional) per month.
Immediately after your payment is verified with Selcom — we never activate before a confirmed payment.
Yes. You can choose any supported payment method during renewal from the Subscription page.
Yes. You can cancel at any time. Your subscription stays active until the end of the paid period.